Client Login| Register| View Cart

Have a question about our services?

Before purchasing any service clients have few questions about the product for which we have listed below some common pre-sales questions. For more questions you can initiate a Live Chat session with our operators by clicking on the live chat option at the top left side of the page. Our support is 24×7 Online and will be happy to assist you.

Do you offer a moneyback guarantee?

Absolutely, all our shared hosting packages come with an unconditional 30 day money back guarantee.

What’s your network uptime guarantee?

We have a 99.9%+ Uptime guarantee.

What payment methods do you accept?

We accept all major forms of credit cards which include Visa, Mastercard, American Express & Discover. We also take PayPal , Skrill (MoneyBookers) and Liberty Reserve payments as-well.

Coming form a different host?

Absolutely! We offer free transfer services. We’ll move your website files from your old host and we’ll even transfer the domain for you to our network.If the account is very large then conditions may apply.

Do you offer a site builder?

All our Linux shared-hosting packages come with a Free website builder. We utilize RVsiteBuilder.

Can I upgrade or downgrade my account?

Yes, your client area allows you to upgrade-downgrade accounts, the great part is, once you select your new package, its provisioned instantly for you. All you have to pay is the difference between the two plans. The upgrade or downgrade is free.

Do you host adult websites?

We can host adult websites but all adult content must be legal and comply with the Internet Laws of the United States of America.

Does your server support JSP?

No we do not support JSP.

Can I use ASP on your servers?

You can use ASP on our servers but for that you have to purchase Windows Hosting Plan and not Linux.

Do you support shared SSL?

Yes we do support it.

Can I run an online store by using a shopping cart software?

Yes you can and we provide many free shopping cart scripts for you to use. You can even install them with one click of a button. You would however need to use a shopping cart that is based out of PHP scripting language and MYSQL database software.

Do you allow SSH access?

No, SSH is not allowed.

How do you monitor your servers?

We use Nagios server monitoring software to check the availability of our web servers every 2 minutes. The moment a web server goes down, our technical team gets right on it to fix the issue as soon as possible.

Do you offer private domain name servers for our domain ?

Yes we do. Private DNS is FREE on all Hosting Plans.

Can you host all types of domain name extensions?

Yes we can host any valid domain extension.

Does your servers have FrontPage?

Yes our servers have FrontPage installed and you can publish a FrontPage enabled site.

Do you have GD Lib installed?

Yes, we have GD Library installed.

  • Search