Have a question about our services?
Before purchasing any service clients have few questions about the product for which we have listed below some common pre-sales questions. For more questions you can initiate a Live Chat session with our operators by clicking on the live chat option at the top left side of the page. Our support is 24×7 Online and will be happy to assist you.
Absolutely, all our shared hosting packages come with an unconditional 30 day money back guarantee.
We have a 99.9%+ Uptime guarantee.
We accept all major forms of credit cards which include Visa, Mastercard, American Express & Discover. We also take PayPal , Skrill (MoneyBookers) and Liberty Reserve payments as-well.
Absolutely! We offer free transfer services. We’ll move your website files from your old host and we’ll even transfer the domain for you to our network.If the account is very large then conditions may apply.
All our Linux shared-hosting packages come with a Free website builder. We utilize RVsiteBuilder.
Yes, your client area allows you to upgrade-downgrade accounts, the great part is, once you select your new package, its provisioned instantly for you. All you have to pay is the difference between the two plans. The upgrade or downgrade is free.
We can host adult websites but all adult content must be legal and comply with the Internet Laws of the United States of America.
No we do not support JSP.
You can use ASP on our servers but for that you have to purchase Windows Hosting Plan and not Linux.
Yes we do support it.
Yes you can and we provide many free shopping cart scripts for you to use. You can even install them with one click of a button. You would however need to use a shopping cart that is based out of PHP scripting language and MYSQL database software.
No, SSH is not allowed.
We use Nagios server monitoring software to check the availability of our web servers every 2 minutes. The moment a web server goes down, our technical team gets right on it to fix the issue as soon as possible.
Yes we do. Private DNS is FREE on all Hosting Plans.
Yes we can host any valid domain extension.
Yes our servers have FrontPage installed and you can publish a FrontPage enabled site.
Yes, we have GD Library installed.