Frequently Asked Questions

Listed below are some common pre-sales questions which are commonly asked. Please feel free to contact if you need further information.


Absolutely, all our shared hosting packages come with an unconditional 30 day money back guarantee.

We have a 99.9%+ up time guarantee.

We accept all major credit cards including Visa, MasterCard, American Express & Discover. We also take PayPal , Skrill (MoneyBookers) Bitcoin and Perfect Money payments as-well.

More than 180+ local payment options are also available depending on the country.

Absolutely! We offer free transfer services. We’ll move your website files from your old host and we’ll even transfer the domain for you to our network.If the account is very large then conditions may apply.

All hosting packages come with a free website builder. We utilize Drag & Drop easy to use website builder with more than 180 website templates.

Yes, your client area allows you to upgrade-downgrade accounts, the great part is, once you select your new package, its provisioned instantly for you. All you have to pay is the difference between the two plans. The upgrade or downgrade is free.

We can host adult websites but all adult content must be legal and comply with the internet laws of the United States of America.

No we do not support JSP.

Yes, you can. We provide many free shopping cart scripts for you to use. You can even install them with one click of a button. You would however need to use a shopping cart that is based out of PHP scripting language and MYSQL database software.

SSH can be activated only for Platinum packages on request.

Monitoring software are setup to check the availability of our web servers every 1 minute. The moment a web server goes down, our technical team gets right on it to fix the issue as soon as possible.

Yes we can host any valid domain extension.


Support Tickets

Our help desk is open 24×7 to assist you with website transfers, technical issues and pre-sales information.

Knowledge Base

Support comes with complete web hosting knowledge base including helpful articles and resources.